Let us help you find the perfect gas or electrical fireplace for your home

Gas inserts are designed to fit into most masonry fireplaces.  A metal trim may be required to finish new installation.

A gas insert will cost anywhere from $2000 - $5000.  A gas insert fully installed (fireplace, venting, labor, taxes, gas pipe….) will typically cost between $3,500 to $6,500.

Yes. We offer financing for 12 months

We recommend that a customer decides on what fireplace they would like installed at least one month before the desired installation date. This will allow enough time for us to inspect the area, order and stage the product (backorders do happen), as well as schedule a convenient time to install the appliance. It can be beneficial to have an insert installed in the off-season.

Annual operating costs vary depending on how often the appliance is used, how large the appliance is, how efficient the appliance is.

Yes.  Brick (or stone) can be covered or removed and replaced with something more modern.

BTU is not always a proper indication of heat output for an insert – so we recommend that this rating be used as a general guideline on fuel usage only as it cannot be relied upon when making a fireplace decision.  Speak with your Burnaby Grills sales associate and describe your room size and desired amount of heat, and we can recommend the best unit.

It’s not recommended for the following reasons: 

1. Most insurance companies will not insure your home or cabin if fireplaces are the only heat source. 
2. A gas insert is not as reliable as other heating products ( such as central heating): and 
3. Should service work be required, most fireplace manufacturers require a few days (sometimes weeks) to ship parts – so immediate turnaround service is not possible.

Yes and no. Sometimes inserts require electricity, some require electricity only for a blower and some are completely power independent and can therefore be used during a power outage or as a furnace back-up.  If this is important for you, please discuss with your Burnaby Grills sales associate.

Yes, they can be.  Although fireplaces have the highest quality blowers available, any blower not on its lowest setting will be loud. We recommend that blowers be kept on their lowest settings, as its been our experience that faster fan speeds do not necessarily results in more heat – but faster speeds do result in more noise ( think of the fan speed in your car heater – it remains on low except during defrost).

If an electrician is hired prior to an installation, he/she can place an electrical outlet inside the wood fireplace cavity (should there be room). If there is no room and/or the customer chooses not to hire an electrician, then an electrical cord will be present along the hearth of the fireplace.

Burnaby Grills recommends that a pilot light be left on at all times – even if the insert is equipped with electronic pilot ignition (IPI).  It’s been our experience that turning pilot lights off – even electronically – is the #1 cause of service issues.  In addition, by leaving a pilot light on, moisture and insects are kept out of the burner area prolonging its lifespan.

No.  The gas insert will only be as flush or symmetrical as the existing wood fireplace will allow.  Our technicians will do their best to level the fireplace, but existing wood fireplace will influence the final design.

Yes. Your licensed contractor can install a fireplace.  However, should a warranty or service issue arise, it is the RESPONSIBILITY of contractor who installed the insert to diagnose, fix, and provide warranty support (if any) for the appliance.

If we are installing an insert, you may be interested  in having Burnaby Grills provide a gas line for your existing (or new) BBQ or outdoor firepit.  Its inexpensive to run a gas line while our technicians are on-site.  In addition, if you are looking for a BBQ (or other fireplace) we offer quantity discounts should we be able to deliver both items on the same day.