Let us help you find the perfect gas or electrical fireplace for your home
A gas insert is a metal fire box designed to fit into an existing wood fireplace brick opening. There are numerous choices and options available when looking for an insert, and the team at Burnaby Grills is here to help every step of the way. Buying an insert is a long-term decision that will provide years of worry-free enjoyment, and to help with your decision, we’ve assembled some information that every new gas insert customer should know.
Why Burnaby Grills?
There are a lot of great fireplace companies in our industry. We hope you choose us for our amazing people. We would love you to become part of the Burnaby Grills Family.
Other great reasons why our customers return for our high level of service include:
Large Selection of Gas, Electric and Wood Fireplaces for indoor or outdoors.
Gas Inserts Frequently Asked Questions
Will the insert fit?
Gas inserts are designed to fit into most masonry fireplaces. A metal trim may be required to finish new installation.
What do gas inserts cost?
A gas insert will cost anywhere from $2000 - $5000. A gas insert fully installed (fireplace, venting, labor, taxes, gas pipe….) will typically cost between $3,500 to $6,500.
Are Monthly Payments Available?
Yes. We offer financing for 12 months
How long does it take to get a fireplace insert installed?
We recommend that a customer decides on what fireplace they would like installed at least one month before the desired installation date. This will allow enough time for us to inspect the area, order and stage the product (backorders do happen), as well as schedule a convenient time to install the appliance. It can be beneficial to have an insert installed in the off-season.
How much will it cost me to run my insert?
Annual operating costs vary depending on how often the appliance is used, how large the appliance is, how efficient the appliance is.
I don’t like the brick around my fireplace – can it be changed?
Yes. Brick (or stone) can be covered or removed and replaced with something more modern.
What ‘BTU’ heat output do I need?
BTU is not always a proper indication of heat output for an insert – so we recommend that this rating be used as a general guideline on fuel usage only as it cannot be relied upon when making a fireplace decision. Speak with your Burnaby Grills sales associate and describe your room size and desired amount of heat, and we can recommend the best unit.
Should my insert be the only heat source for a home or cabin?
It’s not recommended for the following reasons:
- Most insurance companies will not insure your home or cabin if fireplaces are the only heat source.
- A gas insert is not as reliable as other heating products ( such as central heating): and
- Should service work be required, most fireplace manufacturers require a few days (sometimes weeks) to ship parts – so immediate turnaround service is not possible.
Do Inserts require electricity?
Yes and no. Sometimes inserts require electricity, some require electricity only for a blower and some are completely power independent and can therefore be used during a power outage or as a furnace back-up. If this is important for you, please discuss with your Burnaby Grills sales associate.
Are fireplace blowers loud?
Yes, they can be. Although fireplaces have the highest quality blowers available, any blower not on its lowest setting will be loud. We recommend that blowers be kept on their lowest settings, as its been our experience that faster fan speeds do not necessarily results in more heat – but faster speeds do result in more noise ( think of the fan speed in your car heater – it remains on low except during defrost).
If the insert I choose requires electricity – where will the electrical cord be?
If an electrician is hired prior to an installation, he/she can place an electrical outlet inside the wood fireplace cavity (should there be room). If there is no room and/or the customer chooses not to hire an electrician, then an electrical cord will be present along the hearth of the fireplace.
Should pilot lights be on or off?
Burnaby Grills recommends that a pilot light be left on at all times – even if the insert is equipped with electronic pilot ignition (IPI). It’s been our experience that turning pilot lights off – even electronically – is the #1 cause of service issues. In addition, by leaving a pilot light on, moisture and insects are kept out of the burner area prolonging its lifespan.
Will the flashing around the insert be flush with my fireplace?
No. The gas insert will only be as flush or symmetrical as the existing wood fireplace will allow. Our technicians will do their best to level the fireplace, but existing wood fireplace will influence the final design.
Can my contractor install my new unit?
Yes. Your licensed contractor can install a fireplace. However, should a warranty or service issue arise, it is the RESPONSIBILITY of contractor who installed the insert to diagnose, fix, and provide warranty support (if any) for the appliance.
BBQ or Outdoor Fireplace Gas Line
If we are installing an insert, you may be interested in having Burnaby Grills provide a gas line for your existing (or new) BBQ or outdoor firepit. Its inexpensive to run a gas line while our technicians are on-site. In addition, if you are looking for a BBQ (or other fireplace) we offer quantity discounts should we be able to deliver both items on the same day.