What Our Clients Say About Us
Super friendly staff and great service.
I received your voicemail and I just wanted to say that we absolutely love our new grill! We’ve already made ribs and pizzas and they were both amazing. I also wanted to say thank you for such an amazing customer service. I knew nothing about this grill before and you were so helpful and you made this process so easy for me from ordering to pickup. I really appreciated it.
Tanya, who handles Langara's reception is super helpful. Service was fairly priced and quick.
Scott who owns the place is absolutely amazing will bend over backwards to make you happy and has great barbecues and pizza ovens worth the visit!
Troy was very helpful. Great service.
Looking for a BBQ or fireplace go no further than here. Clean with great range of napoleon grills on display. I was just shopping around so haven't bought one yet but will be doing so as soon as i move into my new place.
Best in Vancouver
Troy Messyah was so professional and outstanding! He helped me greatly with his plethora of knowledge.
Had gasline service completed by Langara and their service was quick, efficient and very reasonably priced. Would confidently recommend them for all plumbing, HVAC and gas contracting work! Highly professional and reliable organization.
The best! Scott and his team are super friendly and helpful. Lots of variety to suit every budget.
Great. Place to get your your new BBQ set and I and they're reasonable price reasonable units and well-built
My 13 year old Weber Summit rusted through in a few places and I knew it's time for a new barbeque. Went into Burnaby Grills and a gentleman greeted me at the door and asked how he could help. I told him I was looking for a new barbeque and that I was leaning on a Napoleon. He showed me many different models of Napoleon and Weber and explained to me all the pros and cons of each. I told him then that I had a Summit and the problem I had with it. Instead of selling me a barbecue which I was ready to do, he called the Weber support for me to see if they could fix my barbecue under warranty. Next thing I knew was Weber sent me a brand new cook box along with necessary accessories, completely free of charge. He even called me to follow up to see if the parts arrived. I did not buy the Weber from him 13 years ago but he definitely went out of his way to help me. He is courteous, honest and extremely knowledgeable about barbecues. I am referring all my friends to him because I know I am dealing with an honest man. Thank you
I was very lucky to have met Scott (owner) from Burnaby Grills. I impatiently called the store on Dec 26 which was a Saturday and they were closed. I was regretting not getting a very hard to find Traeger Ironwood 650 Pellet Grill which was sold out everywhere but Burnaby Grills had 1 in stock.
Scott called me back and he went out of the way to open up his shop for me to purchase the grill. I had such a great conversation with him, he gave us tips and tricks with the grill, recommended different rubs, told me his life story, and showed us pics of his own BBQ! Such a personal and charismatic guy! Anyone working in sales and runs a business needs to learn from this man!
Grills, grill accessories, pellets, rubs, hot sauces, fireplaces, heat lamps, firepits, Burnaby Grills has it all!! I trust so much in how Scott runs his business I believe his whole team carries out the same values.
I'll be going back to Burnaby Grills every month to get my pellets from (PS: he's got a punchcard for pellets too! buy 10 bags get 1 free!) and I can't wait to share my BBQ with these Grillmasters!